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IF YOU REQUIRE MEDICAL ADVICE WHILST THE PRACTICE IS CLOSED PLEASE CALL SELDOC ON: 0208 693 9066

FOR MEDICAL EMERGENCIES CALL 999

WE APOLOGISE FOR ANY INCONVENIENCE

BOOK YOUR FLU JAB NOW - CONTACT THE PRACTICE TO BOOK NOW ON 02077354412 OR DROP IN TO THE RECEPTION - CLICK THE LINK TO CHECK IF YOU ARE ELIGIBLE FOR A FLU VACCINATION: http://www.nhs.uk/chq/Pages/1040.aspx

If you don’t feel your problem can wait until we reopen, there are a number of options:

For urgent healthcare outside of normal operating hours please call SELDOC on 0208 693 9066.

For urgent dental needs outside of normal operating hours: 111

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

 

Registered patients of Lambeth Walk Group Practice can access extended opening times at four specially selected GP Access Hubs in the borough.

Our GP Access Hubs offer appointments seven days a week at the following times:   12pm–8pm Monday to Friday   8am-8pm Weekends and bank holidays   To book an appointment, simply call us as usual. If you are unable to attend an appointment during our usual opening times, if you wish you can be referred to a GP Hub.   For further information you can visit www.lambethgpaccesshubs.co.uk

At Lambeth Walk Group Practice we might have patients which have a language problem in communicating with our clinical staff during consultations.

So there is a service which is provided by the Community Health South London NHS trust for us to use, just call the telephone number on the leaflet provided or the book kept on the reception desk and follow the instructions.

This service opens at 9am and closes at 5pm.

If you wish to book at face to face interpreter please call between these times.

The patient must be in the reception when booking a face to face interpreter so that times can be agreed by both parties.

When booking a face to face interpreter the company will provide you with a reference number which must be put onto the appointment screen after booking the appointment


Telephone Interpreter

There is also a telephone interpreter if the services do not have any availability to come to the practice or the patient is seen urgently at the practice.

This has to be done by the reception staff and to be added onto the appointment screen for the patient, explaining that this is a telephone interpreter patient and the language required.

The clinician will call through to reception when they are ready to see the patient, the reception then call the telephone number provided in the book or on the leaflet.

Follow the instructions giving details such as the language you require and that the patient is in with the clinician.

Once you have the interpreter on the telephone you can then put the call through to the clinician.

 
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