Our repeat prescription policy provides you with the essential information required to ensure you get your medication without delay.
Will be ready in 48 hours provided you bring the prescription to the practice by 4.30pm. If the prescription is submitted after 4.30pm it will not begin to be processed until the following working day (please note this is Monday to Friday as we are not open at the weekends or bank holidays so the 48 hours does not start until we are open again).
Repeat Prescriptions will be issued at the doctor’s discretion and are normally for patients on long-term treatment. The following options for re-ordering medication are available.
Online - the easiest way is to order electronically via EPS system. Users new to the service are required to complete a simple registration.
All request for prescriptions will need to come via our patient access system. Please contact the reception to organise your password.
Email - us at email@example.com
In person - on your prescription there is a tear-off slip with the details of all the items you have been prescribed for repeated use.
To request a repeat prescription, tear off the slip and hand it to one of the receptionists in the surgery.
Otherwise, you can fill out our practice form for the items you require and place in the white box.
By post - send it to us with a stamped addressed envelope if you want us to post it back to you.
Where possible please give the exact drug names when ordering along with your full name and date of birth. We require the drug name not what it is for eg: blood pressure or asthma.
We do not take prescription requests over the telephone.
Our practice attempts to use non-brand named (generic) medicines wherever possible as this saves the NHS a considerable amount of money. All hospitals use generic medicines. Most medicines have two names: the brand name which belongs to the company who originally manufactured it, and the generic name, which is the actual name of the medicine. Sometimes, therefore, you may see a drug on your prescription which differs from the name you know it by. Please be assured that the content of the drug is identical to that of the branded version. If you have any quires ask your Pharmacist.
Medication Reviews: Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Wasted or unused medicine is a serious and growing problem within the NHS that you can help tackle.
It is estimated that as much as £300million is wasted every year on unused or partially used medication. For ways in which you can help please see attached link:http://www.medicinewaste.com/