Our repeat prescription policy provides you with the essential information required to ensure you get your medication without delay.
Will be ready in 48 hours provided you bring the prescription to the practice by 4.30pm. If the prescription is submitted after 4.30pm it will not begin to be processed until the following working day (please note this is Monday to Friday as we are not open at the weekends or bank holidays so the 48 hours does not start until we are open again).
Repeat Prescriptions will be issued at the doctor’s discretion and are normally for patients on long-term treatment. The following options for re-ordering medication are available.
If you need to order a repeat prescription please use either:
- Patient online Access
- Complete an eConsult
- Ask your pharmacy to request this on your behalf
- Place your request with your name & date of birth through the letter box on the door on right hand side when facing the building
NB: If you are under 16 or are on a medication that isn't listed on your Patient Online Access you will need to complete and eConsult.
Where possible please give the exact drug names when ordering along with your full name and date of birth. We require the drug name not what it is for eg: blood pressure or asthma.
We do not take prescription requests over the telephone.
Our practice attempts to use non-brand named (generic) medicines wherever possible as this saves the NHS a considerable amount of money. All hospitals use generic medicines. Most medicines have two names: the brand name which belongs to the company who originally manufactured it, and the generic name, which is the actual name of the medicine. Sometimes, therefore, you may see a drug on your prescription which differs from the name you know it by. Please be assured that the content of the drug is identical to that of the branded version. If you have any quires ask your Pharmacist.
Medication Reviews: Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Wasted or unused medicine is a serious and growing problem within the NHS that you can help tackle.
It is estimated that as much as £300million is wasted every year on unused or partially used medication. For ways in which you can help please see attached link:http://www.medicinewaste.com/