Practice Secretary / Practice Administrator support’s the Practice manager, GPs and other medical professionals in delivering the best patient services. They have an important link between all and provide high quality reassuring help when dealing with patients and their families. They can also direct you to the right person or deal with any query when you have been referred by your GP to specialist consultant at the Hospital.
Any queries with regards to booking an appointment through the NHS e-RS Referral service system you can speak to the Practice Secretary.
NHS e-RS Referrals
A referral letter/form is then completed by the GP and request on the NHS e-RS Referral service system.
Request is printed off with your unique booking reference number, your NHS number and password.
It will show a list of hospitals or clinic options for you to choose please see our tab on e-referral on home screen.